School Issue Reporting,
Done Right.
A secure platform that lets parents and teachers raise concerns — and gives school staff the tools to track, assign, and resolve them fast.
What we offer
Everything a school needs to manage parent and teacher complaints — all in one beautifully designed platform.
AI Sentiment Analysis
Every submitted issue is automatically analysed for urgency and sentiment, helping staff prioritise faster and respond more effectively.
Access Code Portal
Parents and teachers submit issues using a personal access code — no accounts or passwords needed for quick reporting.
Multi-Branch Support
Manage multiple branches with ease. Branch managers see only their branch's issues and staff, ensuring clean data separation.
Two-Way Messaging
Staff reply directly inside the issue thread. Contacts can respond back — keeping all communication history in one secure, tracked location.
Public AI Chatbot
Parents get instant answers 24/7 from an AI trained on your school's own documents, FAQs, and policies — without ever contacting staff.
REST API & Bulk Import
Import parents, teachers, and staff in bulk via CSV or our REST API. Keep your roster in sync automatically — no manual data entry needed.
White-Label Customisation
Your school's logo, brand colours, and name — everywhere. The parent portal and chatbot look like they were built just for you, not off-the-shelf software.
Bring Your Own Integrations
Already have an email provider, WhatsApp Business account, or SMS gateway? Connect your own credentials and keep full control — your messages, your deliverability, your costs.
Need something we don't have yet?
Every school is different. If you need a custom feature, integration, or workflow that isn't on this list — we're open to building it together. Tell us what you need and we'll make it happen.
No vendor lock-in.
Your data, your platform.
Every line of ElifLammeem is public on GitHub. Audit the code, self-host on your own servers, or let us run it for you — schools deserve software they can trust and own.
Fully Auditable
Review every line before trusting it with student data.
Self-Hostable
Run it on your own infrastructure. No data ever leaves your walls.
Free Forever
The community edition is MIT-licensed. No fees for self-hosting.
Pricing
Choose the right plan
Start for free, upgrade when you need more. No hidden fees.
Starter
Perfect for getting started.
- 1 branch
- Up to 5 staff
- Issue tracking & messaging
- Access code parent portal
- Anonymous submissions
- File attachments
- Email notifications
- AI issue analysis
- AI trend detection
- Public AI chatbot
- SMS & email broadcasting
- WhatsApp integration
- Document library & FAQs
- Full reports & analytics
- CSAT surveys
- REST API access
Growth
For schools ready to grow.
- 3 branches
- Up to 15 staff
- Issue tracking & messaging
- Access code parent portal
- Anonymous submissions
- File attachments
- Email notifications
- AI issue analysis
- AI trend detection
- Public AI chatbot
- SMS & email broadcasting
- WhatsApp integration
- Document library & FAQs
- Full reports & analytics
- CSAT surveys
- REST API access (500/day)
Pro
For schools with multiple branches.
- 10 branches
- Up to 50 staff
- Issue tracking & messaging
- Access code parent portal
- Anonymous submissions
- File attachments
- Email notifications
- AI issue analysis
- AI trend detection
- Public AI chatbot
- SMS & email broadcasting
- WhatsApp integration
- Document library & FAQs
- Full reports & analytics
- CSAT surveys
- REST API access (5,000/day)
Enterprise
For large districts and multi-school groups.
- Unlimited branches
- Unlimited staff
- Issue tracking & messaging
- Access code parent portal
- Anonymous submissions
- File attachments
- Email notifications
- AI issue analysis
- AI trend detection
- Public AI chatbot
- SMS & email broadcasting
- WhatsApp integration
- Document library & FAQs
- Full reports & analytics
- CSAT surveys
- REST API access (unlimited)
Ready to get started? We'll have your school set up within one business day.
Prefer to self-host? The community edition is free forever on GitHub.